Return On Investment Roi Basics

Autor: Patricia Pulliam Phillips
Publisher: American Society for Training and Development
ISBN: 1562864068
File Size: 34,40 MB
Format: PDF, ePub
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ROI Basics aims to provide this baseline understanding to both novice and experienced learning and performance practitioners. The book carefully walks the reader through the ROI process from the planning stage, to the selection of appropriate programs, to the collection of data, and finally to the mathematical calculations that determine ROI. In addition, the book includes two important chapters often overlooked in the ROI process-communicating results and integrating ROI into an organization's workplace learning and performance processes. Like all the books in ASTD's Training Basics series, ROI Basics provides dozens of interactive tips, tools, and exercises along the way to encourage immediate application and promote understanding of the material presented.

The Roi Fieldbook

Autor: Patricia Pulliam Phillips
Publisher: Routledge
ISBN: 0750676221
File Size: 60,61 MB
Format: PDF, Mobi
Read: 9949
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Since the publication of 'Return on Investment in Training and Performance Improvement Programs,' many individuals have attempted to implement the ROI methodology in their organizations. Having a credible process does not guarantee that an organization will implement the process effectively throughout the various functions and divisions. 'The ROI Fieldbook' will help organizations implement ROI successfully, by providing concrete techniques, tools, strategies, and reproducible items. Jack Phillips and Patti Phillips and their associates have helped hundreds of organizations and individuals with their ROI workshops. 'The ROI Fieldbook' provides many different strategies for tackling the critical issues of implementation. The authors examine every key barrier to implementation and suggest strategies for overcoming, minimizing, or removing the barriers. The accompanying CD contains dozens of tools, instruments, and templates aimed at providing helpful resources for the individual or the team responsible for implementing ROI. Case studies from a variety of organizations illustrate the broad range of application and implementation. The CD also includes interactive material such as "Are You Ready for ROI"—a self-assessment test. Other material includes templates for data collection, ROI analysis plan, action plan, and a cost summary sheet. * The first book to provide the basic steps to implementing the ROI process for HR professionals * Templates and tools allow you to apply ROI to your organization * Strategies and tools result from the authors' work in over 1,000 organizations implementing the ROI process

Key Performance Indicators Kpi

Autor: Bernard Marr
Publisher: Pearson UK
ISBN: 0273750380
File Size: 74,48 MB
Format: PDF, ePub
Read: 7257
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By identifying and describing the most powerful financial and non-financial KPIs, this book will make life easier for you by defining them, explaining how and when they should be used and providing a rich library of KPIs that have been proven to significantly improve performance. The book presents case examples to illustrate the selection and use of the KPIs and provides tools such as KPI selection templates and Key Performance Questions to help you apply the most appropriate KPIs effectively in your business.

The Chief Learning Officer

Autor: Tamar Elkeles
Publisher: Routledge
ISBN: 0750679255
File Size: 77,22 MB
Format: PDF
Read: 1838
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NEW - TAMAR ELKELES WINS PRESTIGIOUS AWARD! Tamar Elkeles, vice president of Qualcomm Learning Center and co-author of The Chief Learning Officer, has been named 2010 CLO of the Year by Chief Learning Officer magazine "Since she began with the company in 1992, Tamar Elkeles has built the Qualcomm Learning Center from a one-person operation into a sophisticated, integrated and innovative strategic resource for the organization" said Norm Kamikow, president and editor in chief of Chief Learning Officer magazine. Congratulations Tamar! ------ New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues. This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided. * Real world strategies from successful CLO's * Practical applications for skill development * Shows how to connect the learning enterprise to the business.

Presentation Basics

Autor: Robert J. Rosania
Publisher: American Society for Training and Development
ISBN: 9781562863470
File Size: 15,53 MB
Format: PDF, Kindle
Read: 3049
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Presentation Basics tackles a subject that often frightens and even incapacitates many otherwise confident people giving a presentation. The simple, step-by-step approach guides readers through the entire process from preparation, to creating the right environment, to recovery when things go wrong in a presentation (an inevitable occurrence for even the most prepared and confident presenter). Readers will find dozens of solid suggestions on improving presentation skills by following a series of recurring icons throughout the book that function as a learning road map of essential knowledge for both new and occasional presenters."

Change Basics

Autor: Jeffrey Lee Russell
Publisher: American Society for Training and Development
ISBN: 9781562864521
File Size: 46,47 MB
Format: PDF, ePub, Mobi
Read: 8937
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Failure to embrace change and adapt to its demands produces surprising business casualties. For example, how could manufacturers of film-based cameras fail to anticipate the impact of digital photography? Change Basics offers a complete how-to guide for organizations and individuals seeking to understand, manage, and lead change. Included is a powerful four-phase model to help change agents understand and respond to the emotional journey during a change initiative. The authors offer dozens of practical tips, tools, and strategies to aid successful change implementation including: Using appreciative inquiry methodology; Understanding effective communication; Building employee resilience.

Job Aids Basics

Autor: Joe Willmore
Publisher: American Society for Training and Development
ISBN: 9781562864156
File Size: 22,55 MB
Format: PDF, ePub, Docs
Read: 7922
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Job aids are often the most effective and sensible approach to maximizing performance results. Whether you're a beginner or just need to brush up on your skills, Job Aids Basics provides practical solutions to your real world problems. By emphasizing hands on experience over theory or models, Joe Willmore, creates an easy to follow guide to creating effective job aids.

Evaluation Basics

Autor: Donald V. McCain
Publisher: American Society for Training and Development
ISBN: 9781562863739
File Size: 72,53 MB
Format: PDF
Read: 4611
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Evaluation Basics is the perfect tool for individuals wishing to build or enhance practical training evaluation skills from frontline trainers and designers of training to subject matter experts who occasionally function as a trainer. The four carefully constructed chapters on each of Kirkpatrick's classic four levels of evaluation offer you a clear path to success. Plus, you will find two invaluable chapters on how biases creep into all levels of evaluation and a chapter on how to communicate evaluation results effectively. Practical examples, worksheets, checklists, tips, and notes are included throughout the book.

Organization Development Basics

Autor: Lisa Haneberg
Publisher: American Society for Training and Development
ISBN: 9781562864118
File Size: 34,79 MB
Format: PDF
Read: 2161
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Organization Development Basics is a primer on the broad field of OD and offers just the right amount of information to create an understanding of the tools, practices, and core skills of the OD practitioner.

Beyond Learning Objectives

Autor: Jack J. Phillips
Publisher: American Society for Training and Development
ISBN: 1562865188
File Size: 27,40 MB
Format: PDF, ePub, Docs
Read: 1844
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A learning objective is a statement that describes expected outcomes of a learning event. A seemingly simple concept, it is extremely important in the process of developing effective learning programs. This book links learning objectives to program return on investment (ROI).